SheRyde Safety

Your Ride. Your Safety. Our Priority.

At SheRyde, safety is the core of who we are. As a proudly women-led mobility platform, our mission is to create South Africa’s safest, most trusted, and most empowering mobility ecosystem designed especially with women in mind, but inclusive to everyone. Every ride, every driver, every feature, and every process is built around protection, trust, dignity, and safety-first mobility.

Women-First Safety Design

 Women-to-Women Ride Matching Women riders, when matched with women drivers, pay no extra cost – offering
extra comfort, trust, and peace of mind.

This unique option ensures that women can travel with greater confidence, especially
during late hours, long trips, or when transporting children.

Safe, Verified Male Drivers

When a female rider is matched with a male driver, she can rest assured knowing that the driver:

  • Has passed SheRyde’s strict identity and document checks
  • Has cleared all criminal background verifications
  • Was vetted for safety and conduct
  • Was trained on SheRyde’s professional and women-safety-first standards
  • Upholds SheRyde’s Safety Code of Honour Only drivers who demonstrate respect, professionalism, and trustworthiness are active on the platform.
Booking for Someone Else (With Photo Upload)

When booking a trip for someone else – a child, parent, employee, guest, or friend – you can upload their photo so the driver can identify them safely at pickup.
This protects vulnerable passengers and prevents identity confusion.

Verified Riders & Drivers

SheRyde protects the entire community by verifying both drivers and riders.

Driver Verification Includes:

  • Driver’s Licence validation
  • PDP verification
  • Vehicle roadworthy certification
  • Criminal record checks
  • Identity & address verification


Rider Verification Includes:

  • Fingerprint screening
  • Identity confirmation
  • Screening against the National Sexual Offenders Register

    This additional rider vetting protects women drivers and ensures safer interactions for
    every user.
Real-Time Digital Safety Tools

Every SheRyde trip includes built-in safety technologies designed to protect riders and
drivers.

Live Ride Tracking
Monitor your route in real time or share your live trip link with family and friends.

Trip Activity Monitoring
The system monitors unusual route changes, delays, or risk signals and can trigger
proactive safety checks.

Trusted Contact Sharing
Send trip details instantly to loved ones, with continuous real-time updates.

Emergency SOS Support (Powered by Casi)

Your SOS button is always one tap away.

When activated:

  • Your live location is transmitted
  • Trip details are sent instantly
  • A Casi emergency responder is notified
  • Safety escalation begins immediately
  • Support continues until you are safe

Riders and Drivers are protected at all times.

Driver Safety & Protection

A safe platform must protect drivers too – especially women drivers.

SheRyde provides:

  • Verified passengers
  • Screening against the National Sexual Offenders Register
  • SOS emergency support
  • Real-time trip monitoring
    • Safety and conduct training
  • A fair 75% (driver) / 25% (SheRyde) earnings split

A protected driver is a better, safer driver.

Safer Pickup & Drop-Off Experience

Clear Passenger Identification
Drivers receive the rider’s name, optional image, notes, and exact pickup location.

Safe Route Intelligence
The system recommends safer routes based on time of day, distance, and area-risk
indicators.

Estate, School & Corporate Verification Options
Optional PIN or photo-based verification for:

  • Residential estates
  • Private schools
  • Corporate office transport
  • Hospitality and guest pickups
Safety Partnerships That Strengthen Protection

SheRyde works with respected South African safety and community partners, including:

  •  Casi – Emergency tech & rapid response
  • Women For Change – GBVF advocacy, awareness & education
  • GES – Transport safety compliance & industry standards
  • Smartphones For All – Affordable access to safe mobility tools
  • Live Easy – Safer housing environments for riders & drivers

These partnerships support prevention, protection, and empowerment nationwide.

Safety Education, Awareness & Empowerment

SheRyde invests in safety knowledge through:

  • GBVF awareness programmes
  • Rider & driver safety tips
  • School transport safety guidance
  • Corporate mobility safety briefings
  • Estate and community safety outreach
  • Women-empowerment workshops
    Safety begins with awareness.
Safety Partnerships That Strengthen Protection

SheRyde works with respected South African safety and community partners, including:

  • Casi – Emergency tech & rapid response
  • Women For Change – GBVF advocacy, awareness & education
  • GES – Transport safety compliance & industry standards
  • Smartphones For All – Affordable access to safe mobility tools
  • Live Easy – Safer housing environments for riders & drivers

These partnerships support prevention, protection, and empowerment nationwide.

Safety-Centric Technology:

The Platform incorporates vigorous verification system, SAPS clearance requirements, NaTIS validation, panic button, GPS tracking, and verified profiles.

SheRyde collaborates with strategic partners including the Gauteng E-hailing Services Association (GES) for enhanced driver onboarding and safety alignment.